Top-of-the-Line Play & Sports Equipment

Warranty Information

Rainbow Swingset Superstores only offers our customers the very best products on the market, so we’re proud to stand behind every one of them with the best warranty coverage in the industry.

We are always upfront with our customers about product warranties. As with any product, recommended maintenance and care of your equipment can impact coverage. To make it as easy as possible for you to maintain your play and sports equipment, we make sure that maintenance information is readily available to you.

Many of our customers want to ensure properly maintained equipment, but don’t want to do the time-consuming work themselves. We understand! If you prefer to hire the professionals at Rainbow Swingset Superstores to do the work for you, we invite you to learn more about the Services we offer.

If you have any questions or concerns about maintenance or warranties or require additional information not outlined below, please feel free to contact us directly at 1-800-RAINBOW (1-800-724-6269). We’re happy to help!

Rainbow Play Systems Warranty

Rainbow Swing Sets are constructed with the highest quality materials. That’s why we’re able to offer outstanding warranties on all our Rainbow products. You can rest assured that your uniquely designed Rainbow swing set is covered by our lifetime warranty. A 5-year warranty also covers additional components and pieces.

Rainbow Swing Set Warranty Info

1-877-901-7625

For warranty coverage specifics or to submit a claim:

Rainbow Trampoline Warranty

Rainbow Play offers a comprehensive warranty on their Free Jump Trampolines: a 10-year warranty on the complete trampoline frame, including all poles and rods; a 3-year warranty on the trampoline mat, net, and net poles (excluding paint fading); and a 1-year warranty on all Free Jump accessories (e.g., basketball hoop and ladder).

Rainbow Trampoline Warranty Info

1-877-901-7625

Find more details on our warranty coverage:

Springfree Trampoline Warranty

Unlike other trampoline warranties that only cover specific parts, Springfree’s world-class warranty covers the whole trampoline. We want to make sure your family gets years of fun from your Springfree trampoline, so we offer a 10-year warranty that covers every inch of the trampoline — from net to frame to mat.

Springfree Warranty Info

1-877-JUMP SAFE (1-877-586-7723)

Register your Springfree trampoline or submit a claim:

AlleyOOP Trampoline Warranty

AlleyOOP Trampoline’s lifetime warranty covers the steel frame and enclosure poles, while the jumping surface (mat), springs, mat stitching (including v-rings and straps that hold the v-rings), power hook/arms and safety enclosure netting are covered by a 5-year warranty. A 3-year warranty covers the frame pad, while all other trampoline components are covered by a 1-year warranty.

Note: Warranty info is for current year models.

AlleyOOP Warranty Info

For additional warranty information or to submit a claim:

Rubber Mulch

Our rubber mulch, borders, and mats come with a 12-year color guarantee. All our rubber ground cover products are manufactured from 100% recycled material and are proven safe for children and the environment.

Rubber Mulch Warranty Info

For additional warranty information or questions:

1-800-RAINBOW (1-800-724-6269)